ILS Self-Help logo
HomeHome Most Helpful TopicsMost Helpful Topics
RSS Feeds
DrillDown Icon Contents
DrillDown Icon Self-Help Home
DrillDown Icon Menu
DrillDown Icon Online Resources
DrillDown Icon Library and Digital Support
DrillDown Icon About the Library
DrillDown Icon Lost Property
DrillDown Icon University of Plymouth Library Terms of Use
DrillDown Icon Borrowing from KSpa
DrillDown Icon Library Access and Exit
DrillDown Icon Library Membership for External Users
DrillDown Icon Borrowing from the Library
DrillDown Icon Copyright and Intellectual Property Information
DrillDown Icon Requests & Recalls
DrillDown Icon Overdue Loans & Charges
DrillDown Icon Library Fines Exceptions Policy
DrillDown Icon Data Protection (Library)
DrillDown Icon Donations
DrillDown Icon Inter Library Loans (ILL)
DrillDown Icon ISBNs and ISSNs
DrillDown Icon Marjon Courier Service
DrillDown Icon Requesting digitised articles, extracts and chapters for reading lists: Talis Aspire Digitised Content
DrillDown Icon Library Support for Disabled Users
DrillDown Icon Study Areas & Resources
DrillDown Icon Submitting material for display in the Charles Seale Hayne Library
DrillDown Icon Noise policy
DrillDown Icon Food, Drink and Amenities
DrillDown Icon Library Support for Part-time, Placement and Distance Students
DrillDown Icon IT Services
DrillDown Icon Media
DrillDown Icon Library & IT Help and Support/Contacts
DrillDown Icon TIS Feedback process
DrillDown Icon About TIS
DrillDown Icon IT Service Catalogue
  EMail This ArticlePrint PreviewPrint Preview Current Article/Category with all Sub-Articles/Sub-Categories
 
Overdue Loans & Charges

Overdue loans & charges

Overdue loans

  • If any items on your account become overdue, your library account will be suspended. For assistance, contact us.
  • You should check your account and renew your loans regularly, as loan periods will be shortened if items are requested.
  • Any loans 6 weeks or more overdue, (you will be charged a 'lost item replacement' fee).
  • You will be charged if an item is requested and you do not return it on time. If an item is already overdue when it is requested, you will be charged overdue fees from the date of the request.
  • A renewal fee will be added to your account for any overdue Inter Library loans.

Charges

Overdue Requested Item

Overdue Inter Library Loan

Lost Item

£2 per day to a maximum of £50 per item

£4 renewal fee per item

Cost of item replacement from library suppliers

If you have charges of £25 or over on your account, you will receive a University invoice.

Library email notifications

The following library notices will be sent to your university email address:

  • Library Courtesy Notice - 7 days before due date of loaned item.
  • Library Due Date Reminder - on due date.
  • Library Overdue Items Warning - 3 weeks overdue.
  • Library Overdue Items Bill - 6 weeks overdue (will be charged a 'lost item replacement' fee).
  • Library Loan Update/Recall - when you need to return an item requested by another user.

You can pay charges 24/7:

  • At the Information Desk on level 1 of the library with a bank card or with your University card pre-loaded with money. We do not accept cash.
  • By phone (01752) 588588 with a debit or credit card
  • By cheque, made payable to 'Plymouth University', posted to Library and Digital Support, The Charles Seale-Hayne Library, Plymouth University, Drake Circus, Plymouth, PL4 8AA
  • For invoiced charges, follow directions at the bottom of the invoice to pay by BACS. 
Once a lost item has been paid for (before or after invoice) we will purchase a replacement copy and so we will not accept returned items or offer refunds. Please contact LibraryandITenquiries@plymouth.ac.uk /Library Information Desk with any queries. 

Extenuating Circumstances

If you incur overdue charges due to circumstances such as illness or bereavement, the charges may be waived. For more information see our Library Fines Exceptions Policy.

 


 

 

 

 

Sub Articles
Modified 19/06/2018
Author: Hale, Fiona