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Student Printing, Photocopy and Document Scanning Service

Student Printing, Photocopy and Document Scanning Service

 

Description:

Technology and Information Services (TIS) provide multi-function network printers which are distributed across the library student environment and other student open access areas.

 

Summary:

The network printing service is provided by multifunctional devices which provide both printing and photocopying functions. We offer Colour and Black & White printing and copying on both A3 and A4 paper sizes. The printers offer single sided or two-sided printing. The service also provides enlargement or reduction of the original print and sorting or stapling options.

Additionally the print service offers the ability to scan paper documents and save to files as email attachments.

Wide format printing is available in the library. 

A self-help guide to student printing is available under the following link:

Student printing

A guide to wireless printing is attached to the article under the above link


 

Support:

We offer 24 hour support for disruption to student printing.

We encourage staff and students to report issues and ask for services online via: itselfservice.plymouth.ac.uk

Alternatively, support can be contacted on 01752 588588 Monday to Friday 0800 hours to 1700 hours.

Outside these hours, telephone calls are transferred to a TIS out-of-hours support team who can offer assistance for common IT issues or record and escalate more complex queries for attention during core office hours.

We also offer a 24 hour Library based walk-in and telephone support desk for IT enquiries. These may resolved at point of contact or logged for resolution during the working week.

For further information on support use the following hyperlink:

TIS Self-help

 

Service Owner:

Support Manager, TIS

 

Related Services:

Staff Printing, Photocopy and Document Scanning Service

 

Service Components:

Multifunctional Printer (MFD) Service

Document to e-Mail

 

Related Articles

Modified 23/01/2018
Author: Sharples, Nick