ILS Self-Help logo
HomeHome Most Helpful TopicsMost Helpful Topics
RSS Feeds
DrillDown Icon Contents Back
 . . . . . . . . . . . . .
DrillDown Icon Online Resources
DrillDown Icon Library and IT Gateway
DrillDown Icon IT Services
DrillDown Icon Student IT Pocket Guide links
DrillDown Icon Mapping the PUPSMD 'R' drive to your computer
DrillDown Icon Re-imaging a computer or laptop
DrillDown Icon Mobile computing
DrillDown Icon Canon Printer Consumables Requests for University Staff
DrillDown Icon Out of Hours Computing exam support
DrillDown Icon Apple Support
DrillDown Icon Network Project
DrillDown Icon Staff Mac fleet
DrillDown Icon PlymMac 7
DrillDown Icon Windows 7 Service
DrillDown Icon Accounts
DrillDown Icon Applications
DrillDown Icon Hardware
DrillDown Icon Your Philips Monitor - "Locked Control"
DrillDown Icon PlymDesk6
DrillDown Icon iTunesU
DrillDown Icon Health & Safety - Do I need a DSE Assessment?
DrillDown Icon Daily shutdown
DrillDown Icon Computer Serial Number
DrillDown Icon TurningPoint
DrillDown Icon Requesting new or changing your PlymDesk equipment
DrillDown Icon Health & Safety information for Home Working
DrillDown Icon Insurance requirements for laptops for home/mobile working
DrillDown Icon IT Training & Documentation
DrillDown Icon Telephony
DrillDown Icon Web
DrillDown Icon PC Finder Tool
DrillDown Icon Media
DrillDown Icon Library & IT Help and Support/Contacts
DrillDown Icon TIS Feedback process
DrillDown Icon About TIS
DrillDown Icon IT Service Catalogue
  EMail This ArticlePrint PreviewPrint Preview Current Article/Category with all Sub-Articles/Sub-Categories
Moving centrally managed IT equipment and IP phones

Moving centrally managed IT equipment and IP phones

Requesting office PC, phone or printer/copier moves

For all moves you should complete one of the Move Request forms (see link below) and submit via our IT Self Service portal please click ‘Raise a request’ and select ‘Managed PC Move’ from the drop down menu and complete the prompts you are presented with. There are separate spreadsheets for PC moves and printer moves; please ensure that the correct spreadsheet is completed.

Service Desk staff will raise a support call for the request and email the details of the call reference back to you. You can also use the self-service portal to attach the form to the ‘PC move’ or ‘Printer Move’ service request.

Notice period

  • Moving less than 10 PCs requires a minimum of 5 working days’ notice
  • Moving more than 10 PCs requires a minimum of 10 working days’ notice (this will need to be logged as a change request and will be completed using a different process)
  • Moving a printer requires a minimum of 10 10 working days’ notice.

The notice is needed to enable all relevant actions to be co-ordinated (networking, local support teams, Viglen, Canon, Telephony etc.). If your move is part of an Estates-managed project then you should contact your project liaison representative initially.

Information required

Before proceeding with the move you will need to obtain your department/school Budget Holder's authority & cost code if applicable.

You will be required to provide the following details on the PC Move form:

  • The asset numbers for all devices
  • Room numbers including old location and new location
  • The Socket numbers to be used for each device/phone in the new location - and the socket numbers used in the current/old location
  • The usernames of the owner of the device
  • If a phone will be connected to the device please check the phone box
  • Move Date Range - please give the earliest possible and latest required dates (note these can be the same)

You will be required to provide the following details on the Printer Move form:

·         The serial number of the printer

·         The model number of the printer

·         Room numbers and building including the old location and new location

·         The socket number the device has come from and where it is being moved to

·         Move Date Range - please give the earliest possible and latest required dates (note these can be the same)

In the Notes/Comments column you can provide us with any additional information which may be useful including details of:

  • physical security alarms or padlocks
  • contact information for room access and associated queries 


  • Computers should only be moved by the Viglen support technician, or with the permission of Viglen 
  • Printers should only be moved by the Canon support technician
  • This Move Request process is only applicable to leased PCs and leased Canon devices
  • You should arrange with McMullins to transport non-centrally managed computers and printers
  • Your faculty, school or directorate may keep inventory records for non-leased equipment. Please refer to local policies or the local technical manager before moving such equipment

For further advice, you can phone the TIS Service Desk on 01752 (5)88588

July 2016


Related Articles

Modified 13/09/2017
Author: AdminS, AdminS